Internet Access

Question: I can't get wired internet access anywhere, but wireless works fine?

(Posted by: Gaby D on 2010-03-10 15:54:52)

It started a while ago, the schools internet network in my dorm went down for a while. After 2 weeks, I could connect to the wireless networks but not the actual hard line. It keeps showing up as an Unidentified Network, with No Internet Access. I thought it was just another school issue and didn't think much of it. Then, I went home and tried to connect to our wired connection. I got the same issue, but if I connected via wireless I was fine. Same thing over at a friends house, wi- fi works but any hard line still comes up as Unnamed with no internet access. The only wi- fi networks that would be strong enough for me to connect to in the dorm room would be from someone else on this floor, which means whoevers broadcasting has a working hard connection, so I dont think it's a school issue. Whats going on? I have a Toshiba Satellite, BIOS recently flashed to 1.10 (InsydeH2O), PCIe FE Family controller driver:7.12.1218.2009 RTL8191SE wireless 802.11n NIC driver: 2011.0.204.2010 Everythings up to date...

Posted by: levarfan on 2010-03-10, 16:06:26

It sounds like the problem is with your ethernet connection. 1) Are you using the same cable each time? The most likely problem is a problem in the cable -- these crack, lose connections, etc. Try it with another known good cable and see if that solves the problem. 2) Are you using a built in connection or is it a card or adapter that you have added to a port? If a removable card or adapter, again see if you can try someone else's to be sure that's not the problem. 3) Are you sure that all your drivers are up to date and functioning for the networking hardware? If you've checked all these, you may be left with a broken ethernet connection on the motherboard, which unfortunately is not usually worth fixing unless you have a repair contract. In that case I would suggest that you purchase a USB Ethernet Adapter which will give you that functionality through a USB port.